Frequently Asked Questions

I have a picture of a piece of furniture I want. Can you build it?

Yes, we specialize in custom furniture using true Amish craftsmanship. Not only will your piece be custom for you, it will last for years to come. Contact us with you picture and a idea of how big you want your custom piece to be. One of our experienced sales staff will be happy to help you turn your image into reality.

How long does it take to have custom furniture built?

Our custom orders are completed within a range of 2-3 months.

 

If in stock, how long does it take to ship an order?

Shipping time depends on the size of the order. For example, a dining room set would take about 2-4 weeks to be delivered. A single piece would take about 1 week.

Does your furniture have a warranty?

All of our furniture, with the exception of clearanced items, comes with a warranty. Upholstered pieces have factory warranties. Our local made furniture has limited lifetime warranty with a 2-year in home service. After 2 years, the purchaser is responsible for shipping to or from our facilities, however the repair is still free as long as it is a manufacturer’s defect.

I live out of state, how do you ship to customers that are out of state?

We use a local packing and shipping company with 2 options available. You can have your order shipped via curbside (freight) or have inside deliveries. Check our shipping page for more details. The price on the website that comes up for shipping would be curbside shipping.